Kids Mackenna Dress

Tiare Hawaii Shipping Policy:

We appreciate your patience while we move warehouses!

If you are reading this, we have to take a short pause in shipping our orders. Please allow up to 7 business days for order processing. We are a small team and we are moving as fast as we can :) But don’t worry! We are moving the fastest we can to ensure your order is processed as quickly as possible!

Please don’t hesitate to contact aloha@tiarehawaii.com if you have nay questions about your order.

We value your support and we appreciate your patience and understanding.

Mahalo!

RETURN/EXCHANGE POLICY

Aloha!

Tiare Hawaii has always been a small, Female-Operated brand and we’re appreciative of your support! We understand that when you shop from your computer, tablet, or phone, what you see isn’t always what you get. So if a color, cut, fit or feel isn’t just right we’re happy to offer you a store credit for a future purchase or to exchange your Tiare Hawaii purchase for a different item(s)!

• Merchandise eligible for a return/exchange must be initiated within 14 days of receiving your order. Garments must be returned in their original package, unwashed, unworn, and with tags attached.
• Currently, we only offer store credit for returns. We don't issue refunds back to your method of payment, we issue a gift card in the total of your purchase minus shipping.
• We offer free exchanges for eligible items through our Returns and Exchanges Portal.
• For international orders we are not able to process exchanges at this time. We will provide store credit for any items you’d like to return within our return policy guidelines.
• Please keep in mind that our SALE SECTION is FINAL SALE. Anything on sale or promoted via flashale or bundled is all FINAL SALE & and ineligible for returns/exchanges/refunds.
• Shipping fees (both standard and express) are non-refundable.
• If an item is ineligible for a Return/Exchange and it is included, we will send back the ineligible Item to you.
• All returns/exchanges shipped to our warehouse will be processed within 2-3 business days after the package is received by our warehouse.
• Exchange shipments are sent within 2-3 business days of processing exchange.
• Please report damages within 3 days of receipt.